General

Currently the following exchanges are actively supported by Cryptofox:
    • Binance (no live trading yet)
      Bitpanda Pro (now known as OneTrading)
      Coinbase
      Kraken
      OneTrading (a.k.a. Bitpanda Pro)
  • We are hard at work preparing support for these exchanges:
    • Bitstamp
      Bybit
      Kucoin

  • Your favorite exchange is missing in this list? Just post a feedback so that we know on what to focus next.

    No we don’t. The cryptocurrency market has been rising since the start but has always been volatile. Invest in currencies you trust, don’t panic sell when prices drop more then you’ve bought them for and you should make steady profits.

    Some of our users have wondered if the bot has a limited amount of funds that can be traded with. The answer is "no" Whether you have 100 BTC or 0.1 every subscription tier can trade everything.

    Nevertheless Cryptofox is still in Beta, so you should start a little concervative until you're confident that everything works like you epexct it.

    Happy Trading!

    Have you only just started? It can take a while for your bot to start trading. Also, depending on your settings, the price of your selected currency pair may need to rise or fall before your bot places the first order.

    This largely depends on your expectations of the market. We will use BTC and USD as examples.

    BTC is volatile, and USD remains relatively stable. If BTC is your base currency and is rising fast your other positions will lose value. In this scenario it is often better to trade with USD. If BTC is dropping, but you expect it to go back up at one point, trading in BTC is the way to go.

    Market sentiment can change quickly, so stay alert!

    In short, it largely depends on your own expectations of the market and your own preferences.

    Good luck, and happy trading!

    We're sorry to hear you would like to delete your account. We continuously work on improving our platform and adding new features. If you paid with cryptocurrencies or creditcard, you will not be automatically charged. If you paid with PayPal you can cancel your subscription in the My Payments screen at PayPal. Check back in with us in a few months, we will have added a lot of new features, and would be happy to welcome you back!

    Step by step:

    1: Go to "Settings"
    2: Scroll down to the bottom
    3: Press the "Delete Account" button.

    You're done.